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Navigating the Aftermath of Hurricane Helene: Essential Resources for Western North Carolina Residents

Hurricane Helene has significantly impacted Western North Carolina, leaving many families to manage the aftermath. Accessing the right resources is vital for effective recovery and staying informed about available assistance. We have compiled essential information to guide you through this challenging time. Additionally, BEGINNINGS Parent Educators are here to offer support for families with children who are Deaf or Hard of Hearing, ensuring that you have the guidance and resources needed during this period of recovery.

Hurricane Helene: What Support and Resources are Available?

Emergency Contact Information

  • Emergency Number: Always call 911 for immediate assistance during an emergency. Trained professionals can dispatch emergency services to your location or provide critical instructions over the phone.
  • General Help: If you need general assistance, dial 211 or visit NC 211. This helpline provides information on various services, such as disaster relief, food, housing, and other community resources.

Shelters and Accessibility

  • Open Shelters: Find real-time information on open shelters in Western North Carolina at ReadyNC.gov. These shelters provide food, water, sleeping arrangements, and may offer specific accommodations for individuals with disabilities or other functional needs.
  • Accessibility Checklist for Shelters: For those staying in or operating shelters, this accessibility checklist ensures that shelters meet the needs of all individuals, including those with mobility, hearing, or vision impairments.

Mental Health and Crisis Support

  • Crisis Line: If you’re experiencing a personal crisis, call 988 to connect with mental health professionals who can provide immediate support and guidance.
  • North Carolina Warm Line: If you need someone to talk to but aren't in a crisis, call 1-855-733-7762. The Warm Line offers emotional support and a friendly ear for non-crisis situations.
  • LME/MCOs: Local Management Entities/Managed Care Organizations (LME/MCOs) provide connections to mental health, substance use, and developmental disability services. Find your LME/MCO here for more personalized support.

Power Outages

  • Track current power outages and estimated restoration times at ReadyNC.gov. This tool provides updates from utility companies, allowing you to monitor the situation in your area.

Communication Support Tools

  • Emergency Communication Tool: The one-page communication document is designed to help those who may have difficulty communicating during an emergency, including non-verbal individuals or those with limited English proficiency.
  • Show Me Communication Tool Booklet: This communication booklet includes images and simple language to facilitate communication with individuals who have communication challenges, helping emergency responders or caregivers understand their needs.

Disability and Functional Needs Resources

  • Ready.Gov for Disabilities: Visit Ready.gov for comprehensive information on how individuals with disabilities can prepare for emergencies. This site covers topics like creating a personal support network and preparing a go-kit with essential items.
  • Functional Needs Resources: North Carolina Emergency Management offers tailored resources for individuals with functional needs, ensuring they receive appropriate support during emergencies. Access the resources here.

Other Important Resources

  • County-Specific Information: For resources and updates specific to your county, view the comprehensive list provided by NC DPS. This list offers direct links to county emergency management websites, where you can find details about shelters, road closures, weather updates, and other essential services tailored to your area. You can access the county-specific information by visiting this page: Hurricane Helene County Links.
  • Individual Assistance: Apply for financial support, housing assistance, and other recovery resources through FEMA or call 800-621-3362.
  • Crisis Cleanup: If you need help with debris removal, tarping roofs, or other cleanup efforts, contact the Crisis Cleanup Hotline at (844) 965-1386. They connect volunteers with those needing assistance.

For more detailed information, please visit the North Carolina Department of Public Safety Hurricane Helene page.

BEGINNINGS is Here to Support You!

In addition to the resources provided by the NC Department of Public Safety, BEGINNINGS is here to support families of children who are Deaf or Hard of Hearing during Hurricane Helene. 

BEGINNINGS Contact Information:

You can also directly reach out to your assigned Parent Educator via phone or email. 

BEGINNINGS is committed to ensuring that your family feels informed, prepared, and supported during this time. Don’t hesitate to reach out to us if you have any questions or need assistance.

Our Impact 2023-2024

  • Total Families Served

    1,324

  • Home Visits Provided

    880

  • School Meetings Supported

    378

  • NC Counties Served

    89

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